Privacy Policy

Giroud Agency is committed to protecting the privacy of users of its website and services. This privacy policy explains how we collect, use, store, and protect your personal data.

Data Controller

Giroud Agency

Route de la Combaz 18, 3963 Crans-Montana, Suisse

Email: contact@giroud-agency.ch

Data Collected

We collect the following types of data:

• Identification data: name, first name, email address
• Contact data: postal address, phone number
• Payment data: processed securely by Stripe (we do not store your banking data)
• Technical data: IP address, browser type, pages visited
• Usage data: information about your use of our services

Processing Purposes

• Provide and manage our website creation services
• Manage your user account
• Process your payments and billing
• Communicate with you regarding our services
• Improve our services and your user experience
• Comply with our legal obligations

Legal Basis for Processing

• Contract performance: processing is necessary for the performance of the service contract
• Consent: for analytical cookies and marketing communications
• Legitimate interest: to improve our services and ensure security
• Legal obligation: to comply with our tax and accounting obligations

Data Sharing

We may share your data with the following service providers:

• Stripe: secure payment processing
• Infomaniak: data hosting in Switzerland
• Google Analytics: anonymized web traffic analysis

Storage and Retention

Your data is stored on secure servers in Switzerland (Infomaniak).

We retain your data for the duration of your business relationship with us, then for the applicable legal retention period (generally 10 years for accounting documents).

Your Rights

In accordance with the Swiss Data Protection Act (DPA), you have the following rights:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct your inaccurate data
• Right to erasure: request the deletion of your data
• Right to data portability: receive your data in a structured format
• Right to object: object to the processing of your data

To exercise these rights, contact us at: contact@giroud-agency.ch

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure, or destruction. This includes SSL/TLS encryption, secure authentication, and regular backups.

Changes

We may modify this privacy policy at any time. Changes take effect upon publication on this page. We encourage you to check this page regularly.